About us

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company, co-creating innovative, digital-led transformational solutions for 600+ clients across 13 countries. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client.
 

Our 60,000+ employees from 65 delivery centers worldwide work passionately towards enabling businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities. Our global footprint strides across 13 countries – including Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

3

Global HQs

4

Continents

13

Countries

65

Delivery Centers

60,000+

Employees

OUR GLOBAL LOCATIONS

Our History

WNS took wings as a captive for British Airways in 1996. In 2003, we began offering Business Process Management (BPM) solutions to clients from different industries as well. We grew by taking a judicious mix of organic and inorganic growth initiatives.

Some of the major acquisitions were:

2002 – Town & Country Assistance Limited (now called WNS Assistance), a UK-based automobile claims handling company.

2003 – Health claims management business of Greensnow Inc.

2006 – Trinity Partners Inc., a provider of BPM services to financial institutions, focusing on mortgage banking.

2007 – Marketics, a provider of offshore analytics services.

2008 – BizAps, a provider of Systems Applications and Products, or SAP®, solutions to optimize the enterprise resource planning functionality for our finance and accounting processes.

2012 – Fusion, a South Africa-based provider of a range of outsourcing services now known as WNS Global Services SA (Pty) Ltd.

2016 – Value Edge Research Services Pvt. Ltd., a leading provider of commercial research and analytics services to clients in the Pharma / Biopharma industry.

2017 – Denali Sourcing Services (Denali), a leading provider of strategic procurement BPM solutions.

2017 – HealthHelp, Adds Industry-Leading Capability in Health Care Management.

2018 – Expanded delivery footprint in Spain.

2022 – Vuram, a global leader in enterprise automation services

2023 – The Smart Cube, a platform-driven research and analytics leader focusing on procurement and the supply chain, and OptiBuy, a leading procurement consultancy and implementation solutions provider

In July 2006, we became one of the earliest BPM companies to be listed on the New York Stock Exchange (NYSE) under the symbol ‘WNS’, and a new, energized entity took root.

The BPM landscape changed dramatically over the next few years. To align with those disruptive changes, in 2010 we took a vertical approach to BPM. Everything from our offerings in technology and analytics to our training initiatives were closely connected with industry-specific expertise and needs. The collaborative approach we brought in made WNS an extended part of our clients’ businesses.

Over the years, WNS has become a top-tier consultative player, co-creating end-to-end, high-end, industry-specific technology and analytics-enabled solutions with clients. Our offerings span over 10 industries and clients look to us for our innovative practices and ability to co-create new business models. Today, WNS is the strategic partner to hundreds of clients, engaging deeply and constantly finding ways to better business outcomes.

THOUGHTS FROM OUR CEO

Keshav Murugesh
Group Chief Executive Officer

 
"Work hard, be secure in your capabilities and surround yourself with people smarter than you."
READ MORE ON THOUGHTDARTS
Keshav Murugesh

Feel the Thrill and Excitement of Outperformance

"The way to achieve your own success is to be willing to help somebody else get it first." – Iyanla Vanzant

At WNS we strive to co-create the extraordinary with our clients and for our clients. We believe in the shared goal of excellence.

A workplace filled with passion, commitment, values, excellence and recognition. At WNS, you will experience the joy of harnessing the power of our key differentiators – domain expertise, analytics, cutting-edge technology, and a client-centric, client-partner approach.

Our pioneering vertical approach (industry-specificity) will enable you to understand clients’ businesses in-depth. Our deep domain expertise in each industry will help you develop keen insights and transform them into leading edge impactful business solutions. You will work with our proprietary frameworks and solutions to drive insights and positive outcomes for our clients.

But what you will find most valuable is the gift that only brand WNS can give – the “Gift of Staying Relevant”. The workplace also empowers you to build and nurture an entrepreneurial spirit, to create your career path and make you future-ready!

Visit www.wns.com to know all about our business.